Consumer Complaint Detail

FORD / EXPLORER / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125701 Incident Date: Oct, 14 2007
Consumer's City: WESTFIELD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMEU73856U Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2006 ford explorer, and its transmission slips, gets confused during downshifts, and now has developed a lurch forward when coming to a stop. i had it in the dealership, when the shift lever broke and i was told that this is "normal" but ford is working on a program for the computer that they are releasing in mid november. first of all, if this is normal why is this the second attempt at creating a fix for a "non-existent" problem with a "normally functioning transmission." ford instructed the dealerships to let it be until the new "program" comes out in november. where exactly does that leave the consumer, i have a transmission that had has been slipping in gear and mis-shifting for thousands of miles and a 60,000 mile warranty. if this doesn't become more of a safety concern, which i am afraid it will, i will likely have increased transmission problems down the road because of it. plus, nevermind this current model explorer will now have a significantly lower resale value as these types of complaints increase. please help! this was a large investment to make, and now i will have to pay the consequence for fords failure. *tr