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NHTSA Complaint Number: 007125701 | Incident Date: Oct, 14 2007 |
Consumer's City: WESTFIELD | Consumer's State: MA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXPLORER | Model Year: 2006 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMEU73856U | Date added to File: May, 23 2021 |
Date Complaint Received: Nov, 06 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: We own a 2006 ford explorer, and its transmission slips, gets confused during downshifts, and now has developed a lurch forward when coming to a stop. i had it in the dealership, when the shift lever broke and i was told that this is "normal" but ford is working on a program for the computer that they are releasing in mid november. first of all, if this is normal why is this the second attempt at creating a fix for a "non-existent" problem with a "normally functioning transmission." ford instructed the dealerships to let it be until the new "program" comes out in november. where exactly does that leave the consumer, i have a transmission that had has been slipping in gear and mis-shifting for thousands of miles and a 60,000 mile warranty. if this doesn't become more of a safety concern, which i am afraid it will, i will likely have increased transmission problems down the road because of it. plus, nevermind this current model explorer will now have a significantly lower resale value as these types of complaints increase. please help! this was a large investment to make, and now i will have to pay the consequence for fords failure. *tr |