Consumer Complaint Detail
DODGE / DURANGO 4X4 / 2007
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007125726 | Incident Date: Oct, 02 2007 |
| Consumer's City: CHINLE | Consumer's State: AZ |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: DURANGO 4X4 | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:column locking:anti-theft device |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 06 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 20 2007 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a brand new 2007 dodge durango on 9/21/07 from hatch motor company in snowflake, az. i had this vehicle for 1 1/2 weeks when it started giving me problems and i reported it to the company and they told me to bring it in. the gas gauge, hazard lights, signal lights, high and low beam lights went out. when i took the vehicle in, they checked it and they said it was the cluster box and they had to order a new one. i asked them if they could provide me with a rental because the truck was hazardous to drive home. they told me that they could not provide me one unless i purchased the "chrysler contract" or unless i paid for one. i did not have any money at the time because i had to make a down payment for the vehicle. i explained my situation to them and they still would not provide one for me. this was suppose to be a brand new vehicle. i had to drive my truck back home which is over 250 miles in the dark with my three children. they would not help me in any way. i thought i would report this to you due to the serious hazard and they let me drive it home. *tr |