Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125740 Incident Date: Oct, 31 2007
Consumer's City: SAVAGE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWND63B43E Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 04 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1.8l turbo engine with 51,000 miles, still under power train warranty. oil press/stop engine light illuminated momentarily. first time was the summer 07. i called the dealership and they advised changing the oil, which i had done 2k miles and 2 months previous, but did again. that worked, no other advise by dealer. no occurrence again until nov 07. dealership inspection revealed sludge and coking. vw of america will not pay for any type of repair without receipts proving maintenance in accordance with the owners manual. i did all my own oil changes on schedule but did not keep receipts for oil/filter. the $130+ diagnostic charge was not covered by the warranty either. additionally, dealer said the warranty was void because i had an other than vw oil filter on. repair estimate is $3,000 to rebuild engine. *tr