Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125869 Incident Date: Oct, 22 2007
Consumer's City: SARATOGA SPRINGS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU74K34U Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford explorer. the lift gate fell off the hinges when it was being closed. the contact was forced to drive the vehicle with the lift gate disconnected. a mechanic stated that it needed two glass brackets and the hinges needed to be replaced. the repair cost would be more than $600 at the owner's expense. there were no warning signs that the lift gate was loose. the dealer stated that there was no warranty available. the fuel system was unknown. the failure and current mileages were 45,000. updated 11/14/07