Consumer Complaint Detail

FORD / EDGE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125994 Incident Date: Sep, 14 2007
Consumer's City: WARRENSBURG Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EDGE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 26 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Found door seal on 3 door bad, found very light to just primer and clear coat paint on all door jams, some hinges. newest is a safety item. while pumping gas after the first click gas shot out of the filler neck. happened a second time and gas soaked my wife's cloths. then the tank cap light came on. seams like the tank is not venting and as you fill the tank with gasoline air has to escape and pushes out gas with it. dealer not sure what would cause this. dealer is replacing filler neck. dealer has replaced seals and repainted all areas were just primer. i have called ford and they replied with it is not a ford problem it is the dealers responsibility to look the vehicle over and have 30 days to send it back. i have been to the dealer 7 times. i think ford need to take responsibility for this. i have driven 700 miles back and forth for warranty work. this vehicle only has 2700 miles on it and is a little over 2 months old. *tr