Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126036 Incident Date: Jan, 31 2007
Consumer's City: CORPUS CHRISTI Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSB69M12M Date added to File: May, 23 2021
Date Complaint Received: Nov, 07 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 volkswagen jetta. when the contact opened the vehicle door, the passenger compartment smelled like melted crayons. the contact believed that the smell originated from the carpeting and the soundproofing material in the door and throughout the vehicle. the vehicle was taken to the dealer and the technician was unable to determine the cause of the odor. no repairs were made at that time. the vehicle was taken to another dealer and they kept the vehicle for a week and washed the coils; however, they too could not locate the source of the smell. the current mileage was 68,800 and failure mileage was 65,000.