Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126151 Incident Date: Oct, 06 2007
Consumer's City: WESTLAND Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D4GP44L07R Date added to File: May, 23 2021
Date Complaint Received: Nov, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 15 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This issue occurs every time i drive the vehicle. it is a chrysler financial lease vehicle, and current mileage is approximately 9,200 miles. the problem started occurring at approximately 250 miles. i am an engineer on automatic transmission systems. the purpose of this complaint is to provide nhtsa and the manufacturer with one more example of an issue that seems to be common with this particular transmission/vehicle. the dodge dealer has not been contacted and the vehicle has not been serviced. issue ? the vehicle exhibits an extremely harsh 21 downshift. it also exhibits a mildly harsh 12 upshift. i suspect solenoid and/or valve body debris is present causing delayed/harsh shifts. there is also a moderate amount of torque converter lock-up clutch slippage in third gear. the vehicle remains in third gear until approximately 40 mph. during third gear torque converter lock-up mode, engine speed fluctuations are visible on the tachometer. the engine speed changes are audible as well. i have been monitoring the automatic transmission fluid (atf) level and color. the level is correct and the fluid does not smell or appear burnt (fluid is red in color). *tr