Consumer Complaint Detail

CHEVROLET / SILVERADO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126214 Incident Date: Nov, 09 2007
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: SILVERADO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:bell housing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEC14X65Z Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 22 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 10/28/06 despite fully depressing the clutch to shift gears, this vehicle locks in a gear or cannot be shifted into, or out of gear. on several occasions it locked up in traffic while the truck was in motion. 03/10/07 one extreme instance occurred in dallas on a busy interstate section march 3rd while astrud was driving. a very frightening experience for her, the truck stuck in gear at 50 mph. this vehicle is so unsafe that the state of texas dps should be notified. 11/06/07 it appears as if the automatic clutch adjustment is not working correctly, i.e. from one gear change to the next the pedal can suddenly move the ?engage gear point? almost half of its travel, and it continues to lock in lower gears and reverse as it has done since new. 11/9/2007 gunn chevrolet called us yesterday to let us know they had found the fault and were awaiting parts to complete the repair. on calling there today, mr. ray informed me that the truck is repaired and ready for us to collect. 11/10/07 called chevrolet warranty office to update their records on the case and the assistant, vernon frost, is updating their records as well as contacting the repairing agent, gunn chevrolet. he gave us a new case number, gm file no 71-573580741 gunn's mr. ray zamora stated to mr vernon frost of chevrolet that a defective thrust plate? caused the problem and while not a misuse issue, it is a rare occurrence. 11/9/2007 on his re-turn call to me mr frost offered a free service for the truck ? when due ? at any chevrolet dealership we select as a compensation for two and a half years of suffering this lemon transmission. i replied that if he would send to me in the mail a letter with that offer then i would with the help of a qualified consumer councilor decide what was fair and reasonable in this unusual situation. *tr