Consumer Complaint Detail

FORD / MUSTANG / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126226 Incident Date: Aug, 23 2007
Consumer's City: GLENDALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZVFT84N275 Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver side window door area has a tapping and popping sound when going over bumps. the window and door area also produces a rubber rubbing sound when it is cold and or damp. the tapping noise goes away when it is warm outside. i have told star ford of glendale many times that the noises are mostly when it is cold. fords q.a.suggested that it could have been from the convertible top or from the assembly line. star ford will not test the vehicle when it is cold out due to their work starting time. by only checking it when it is warm defeats the whole purpose of finding the problem. the service manager told me i should drive the vehicle until the noise eventually goes away and that i have 3 years warranty. help, i need suggestions! ford refuses to work on it any longer. *tr