Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126284 Incident Date: Oct, 08 2007
Consumer's City: COXSACKIE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58N32C Date added to File: May, 23 2021
Date Complaint Received: Nov, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i tried to start my 2002 jeep grand cherokee, there was a loud bang and the smell of something that had burned. the next day i had the vehicle towed to the dealer. i was told that the intake manifold blew off and the parts are on backorder. it has now been over a month and i was told it will be another month before parts will be received. the dealer told me they had never seen an incident of the type i experienced. i have contacted chrysler three times and have been told on each occasion that they will not financially participate in the repair. *tr