Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2004

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 007126293 | Incident Date: Oct, 31 2007 |
Consumer's City: | Consumer's State: 00 |
Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: GRAND CHEROKEE | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:fan/motor |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Nov, 10 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation? is there creaking from the dash seconds after shutting the engine off? are there strange numbers popping-up on your climate control display? does cold ir blow from one side of the dash even when you have the heat turned on? your ventilation system may have failed, or, may be in the process of failing. yes to all of the aforementioned. how in god's name has this not turned into a major legal dispute?! this, by far, is more costly than the repetitive brake problems a wj owner would go through. we're all going to get it eventually... eventually we're all going to have to fork out anywhere from $300 to $1500 to fix it, so this is in no way comparable to the infamous brake problem since not everyone was affected by it. *tr |