Consumer Complaint Detail

MICHELIN / ENERGY LX4 / P225

57168

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126435 Incident Date: Aug, 31 2007
Consumer's City: CORAL SPRINGS Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Michelin North America, Inc.
Model Name: ENERGY LX4 Model Year: P225
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL38896B Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a 2006 odyssey touring model and the dealer misrepresented the vehicle's "top of the line tires" by claiming superior wear of tires, their value, benefits, overall cost and environmental friendliness... was informed that this was a superior tire that would last just as long as standard tires if not longer and they were much safer - told 50,000 miles before having to consider replacing them; would provide superior road handling; quieter rides; better gas mileage; and because of the expected life of the tire and improved gas mileage, it would benefit the environment (less waste created). was also told that they are just a bit more to replace than conventional tires because of the gel inside but well worth the additional 10% it would cost over traditional tires because of their safety. also informed that i should not worry that the vehicle did not come with a spare or jack because the tires can run flat for 150 miles and that the majority of michelin and honda dealers in the us are able to repair / replace the tire and they are everywhere. told that they came with a great warranty and that michelin would replace the tire if anything happened to them during their warranty period because the vehicle did not come with a spare. dealer misrepresented the actual replacement and maintenance cost of the tires that now appears to be on an 18 month 20-25,000 mile basis. based on my past experience, a good set of tires average 5 years 45-50,000 miles and have a cost of 50% less to maintain / replace. bases on their actual cost and the rate of ware, the tires will cost me 4 times as much as a comparable standard set of tire. there is only a handful of dealers in my local area that are equip to deal with this tire and i am concerned that because of the type of tire and special training needed to replace the tires, nationwide, there is limited availability of dealers that could handle a blowout promoting for potential price gouging. *tr