Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2008

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126473 Incident Date: Nov, 04 2007
Consumer's City: CATHARPIN Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2008
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2LMDU88C48B Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 03 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2008 lincoln navigator. a day after the vehicle was purchased, the contact smelled something burning. she returned to the dealer to have the vehicle detailed and informed them that she could smell something burning. the dealer stated that the smell originated from the undercoating. two days later, her husband drove the vehicle and the couple returned to the dealer. upon arriving at the dealer, there was black smoke rising from the vehicle. the dealer stated that the transaxle leaked fluid due to the seal unit. at that time, the contact's husband stated that he was not purchasing the vehicle and wanted his old vehicle back. the dealer refused. the district office stated that they would be able to get the old vehicle back within 48 hours. the contact has been unable to reach anyone since that time. currently, she does not have her old vehicle, returned the vehicle that was purchased, and has not received a refund for the $3,400 down payment. the current and failure mileages were 48.