Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126555 Incident Date: Nov, 11 2007
Consumer's City: TUALATIN Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP38303W Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i put my key into my car it will not turn. while this may not be an "obvious" safety risk, it can lead to serious problems if you are stranded somewhere. ford knows about this problem with focus, yet has done nothing to correct it. i ended up stranded for over an hour as i waited for someone to pick me up, finally i banged the key out of frustration and i was able to turn it. this is a serious safety matter to me, as i am a single woman. ford needs to take responsibility and recall their defective ignition cylinders. i will now have to spend at least $400 to fix this, and it's something that there is no guarantee won't happen in the future, as it will be replaced with the same defective mechanism. *tr