Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126559 Incident Date: Aug, 05 2007
Consumer's City: NORTH LIBERTY Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GR48K25C Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 21 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2005 jeep grand cherokee(4.7) with 58,000 miles overheated and stalled as i was pulling a small cargo trailer. the jeep is equipped with a transmission cooler and up until this incident i've had no overheating problems. when i popped the hood there was coolant every where. the jeep was towed to service garage and was diagnosed with a failed water pump. the day i picked up my "fixed" jeep i noticed a strange sound coming from the engine ... i took the jeep back to my service garage and they told me my a/c compressor was failing and upon checking with the local parts supplier, my mechanic told me he could not buy a replacement compressor ... i must go to a jeep dealer. i did and was told there was a national back order and i would have to wait at least 3 weeks for a replacement. keep in mind the engine has one belt, so at any time the compressor could freeze up and i would not be able to drive the vehicle once the belt broke. i did a lot of phone calling and found a compressor in illinois .. it was delivered and installed for $550.00. so, within a week i spent over $900.00 for repairs. the jeep was a dealer demo, so i was out of warranty even though i bought the jeep with less than 1,000 miles on it. *tr