| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007126713 | Incident Date: Nov, 06 2007 |
| Consumer's City: MANDEVILLE | Consumer's State: LA |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: ION | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G8AV14F34Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 25 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Intermittently power steering warning light would appear on dash and power steering would stop working. this happened once one day and twice the second day when i called for an appointment with the service department of the dealer. the car is 4 years old and is no longer under warranty. the dealer replaced the electric power steering assembly at a cost of approximately $1200. when i was told that this just "sometimes happens" by the dealership, i could not understand why it was not considered a serious defect and recalled. i decided to look on the internet and found that it happens to saturn ions as well as other general motors vehicles. in my opinion, a 4 year old car should not just suddenly lose power steering. this could have resulted in tragedy. suppose a driver has to swerve to avoid an obstacle and the power steering fails at that moment. this is something which i believe gm is aware of and is choosing not to warn people about. i intend to make my voice heard in as many forums as possible. this is a very serious problem and i sincerely hope it can be addressed before even one person loses their life. *tr |
