Consumer Complaint Detail

BUICK / LUCERNE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126968 Incident Date: Sep, 10 2007
Consumer's City: AKRON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LUCERNE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HD57217U Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 10 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 buick lucerne. when the vehicle is in a dark area, the instrument panel illuminates. when the vehicle is in a well lit area, the speedometer, odometer, and gear shift gauges are displayed. the contact took the vehicle to the dealer and they stated that it was a manufacturer defect. the manufacturer informed the dealer to replace the entire cluster. the dealer performed the repair, but the failure still exists. a police report was filed. the current mileage was 1,200 and failure mileage was 232.