Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126996 Incident Date: Oct, 14 2007
Consumer's City: WEST CHESTER Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58N93C Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 jeep grand cherokee limited - no heat on driver's side - passenger side heat is still working. i checked the codes for this problem and it seems to be related to the "blend doors" located in the heating/cooling vehicle ductwork. i also did a great deal of checking via the internet to see if there were other jeep owners having this same problem. to my surprise, i found that there were a great many other jeep owners all complaining about the exact same problem. it also appears that this is a very costly repair (i saw where people had paid as much as $1800.00 to get their heaters working correctly). this is not just a comfort problem (drivers and passengers being too hot or too cold), since it also effects the windshields defogger/defroster ability, which of course, can lead to an actual dangerous driving condition. with so many jeep owners experiencing this exact same problem, it's clear that this is a major manufacturer defect and should lead to a recall to repair the problem at no charge to the owner. *tr