Consumer Complaint Detail

CHEVROLET / IMPALA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007126997 Incident Date: Sep, 14 2007
Consumer's City: LEXINGTON Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E249 Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 chevrolet impala is currently having issues with the speedometer. the speedometer is showing every speed other than the actual speed being driven. it sometimes shows speeds slower but more often showing speeds in excess of 120 mph. this is an obvious issue of safety. it is a well known fact that speed kills, and if you don't know how fast you are going, you a taking a chance that could prove fatal. the vehicle is currently at the local chevrolet dealership. they advise it is the speedometer cluster. this was an issue that gm corrected with their 2004 chevrolet trucks, yet refuse to acknowledge exists in the 2004 impala's. a quick search of "chevrolet speedometer malfunctions" brings up independent websites with 2004 impalas topping the list of others with this same safety issue. this appears to be a problem found in this vehicle with mileage ranging from 20,000 miles to 100,000 miles. i will request that the dealership give me the malfunctioning part. *tr