Consumer Complaint Detail
MERCEDES BENZ / CLK350 / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007127182 | Incident Date: Nov, 18 2007 |
| Consumer's City: TEMECULA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: CLK350 | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBTJ56J76F | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 17 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2006 clk 350 coupe / check engine oil levels (message). i've owned my car since march 18, 2007. i'm writing to inform you that i have received a message three times stating "check engine oil levels" the message came on for the first time in july 2007. i drove the car back to the dealership where i bought the car from and i arrived at the service department 15 minutes before they closed and they didn't have time to look at my vehicle, so they placed oil in my car and turned me away. thankfully a very professional young man from that same dealership rectified this experience for me and had a talking to the man that turned me away. my car was misdiagnosed. a week later the same light came on. check engine oil level. at this moment in time, i call mercedes benz road side assistance. i pulled the car over and explained the situation. they asked me not to add any oil and to take it to the nearest dealership. i took it to md san diego. they conducted and oil consumption test to find what was wrong and they asked me to come back in 1,000 to 1,200 miles or if the light came on. august 7, 2007 - i was near newport beach, and the light came on again. so i took it to the dealership where i bought it from and they had to re-do the oil consumption test because the test needs to be conducted at the same dealership each time. (i questioned the validity of this statement). they instructed me to come back in 1,000 - 1,200 miles or when the light came on. i brought the car back in 1,000 miles (august 2007) to the newport beach dealership and they couldn't find what was wrong with the car and mercedes benz wouldn't authorize the (warranty) work for the engine to be taken apart to find out where the oil is going to. it is now november 19, 2007 and the same light came on again. i have scheduled an appointment to bring my car back in. hopefully they can solve the problem this time, or it might be that i have been sold a lemon. *tr |