Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007127193 | Incident Date: Oct, 31 2007 |
| Consumer's City: PORTLAND | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a jeep grand cherokee. the heating unit has failed. it only blows cold air. i went online to check if it was something that i could fix myself because i called two dealers and they all want to charge $1200 or more to fix it. to my surprise, i found several forums and user groups online whereby people have complained of the same failure in their jeep cherokees from year 99-04 models. what they all describe is the exact same problem and experience we had with our jeep. first the passenger side goes out and only blows cold....then a few weeks later, the driver side does the same thing. i can not imagine why a recall has not been issued on this. the manufacturer acts as if this is not a problem. i would challenge someone to go back and look at how many of these have had to be replaced in those model years. it will be a shocking number. *tr |