Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127249 Incident Date: Nov, 04 2007
Consumer's City: FARMINGTON Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:tailgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA23C44S Date added to File: May, 23 2021
Date Complaint Received: Nov, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Out of the blue our tailgate no longer stays up. the trunk struts need replacing according to the dealer. our five year old told us of this problem when he was trying to get something out of the back. luckily he was not injured. we are going to get the problem fixed. i've read online that an investigation through you has been going on since dec. 2006. i'm concerned that we had never been told this is a potential problem in a relatively new car. i've read of other close calls for injuries and am surprised that there have been none considering the weight of the tailgate and the force with which it closes. *tr