Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127270 Incident Date: Aug, 14 2007
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU24X3WU Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1998 ford explorer. while driving 40 mph, the driver's seat reclined towards the rear seat. the dealer stated that the vin was included in nhtsa campaign id number 03v281000 (seats:front assembly:recliner). the dealer refuses to make the repair until the contact pays $400 to have another mechanism of the seat recliner repaired. the ford manufacturer stated that they knew nothing about technical issues and that the dealer would make the final decision. the seat has not been repaired. the vehicle does not have cruise control. the failure mileage was 150,000 and current mileage was 176,000.