Consumer Complaint Detail

CHRYSLER / PACIFICA AWD / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127293 Incident Date: Oct, 21 2007
Consumer's City: PORT JEFFERSON STATION Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA AWD Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2A8GM48L67R Date added to File: May, 23 2021
Date Complaint Received: Nov, 13 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 chrysler pacifica. while driving 20 mph, the computer caused the transmission to shift into overdrive. the vehicle accelerated at a higher speed and then shifted to its normal operating speed. the contact does not recall the speed of the vehicle when it accelerated. on october 22, 2007, the vehicle was diagnosed by the dealer for three weeks and they were able to duplicate the failure. the dealer and manufacturer stated that they were aware of the failure; however, they could not repair the vehicle because no remedies were available. they also stated that they had no knowledge of when a remedy would be available. the failure occurred three days after the vehicle was purchased and continues to intermittently occur daily. the contact filed complaint number 168 954 09 on october 31, 2007 and november 9, 2007 with the manufacturer. the failure mileage was 65 and current mileage was 1,000.