Consumer Complaint Detail

NISSAN / XTERRA / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127395 Incident Date: Jun, 30 2007
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is significant variance in when the passenger side airbag disengagement light will come on when my wife is in the car. my wife is approximately 115 pounds and there is not any consistency as to when the airbag becomes turned off. for example i will be cruising at 60 miles per hour with her sitting perfectly centered on her seat. with these conditions constant the light will go on for a variable amount of time and then turn back off. the same results can be observed regardless of what speed we are going. for example, the same situation can be observed cruising at 30 mph. the dealership, service center and regional customer service center will not acknowledge that there is a problem. there reasoning is that this is the way safety feature is designed and the vehicle passes their diagnostic test. when i ask for the design parameters that cause the light to go on and off they do not give me a specific enough reason or parameters as to why the light goes on and off. this is an obvious design failure or safety defect, but no one at nissan is is willing to take responsibility to help us. we are basically stuck with a very unsafe vehicle for anybody with a passenger between 100 to 130 pounds. this is a weight range where children and young adults are specifically at risk to this safety defect. i can understand how the airbags can be optimized to turn on and off based on various factors. but there is no consistency on what those thresholds are. we appreciate any help someone can provide in helping to get a recall for this very dangerous vehicle. *tr