Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1997

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007127492 Incident Date: Jun, 18 2007
Consumer's City: AURORA Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 2P4GP4431VR Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 14 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1997 plymouth grand voyager. the contact stated that the vehicle was driving erratically. the hood was opened and gas was seen streaming out of the vehicle. the vehicle was turned off and a fire ensued. the contacts arms were burned. the fire department extinguished the fire and filed a report. the vehicle was destroyed. daimler chrysler stated that they would send an investigator to inspect the vehicle, but no one ever arrived. the dealer sent a letter from the customer claims resolution group instead, which stated that the investigation had been completed and the claim was denied. nhtsa campaign id number 00v268000 (fuel system: gasoline: fuel injection system) was referenced. the purchase date and mileage information were unknown. updated 4/7/08 *cn aurora fire dept report 04/08/08 *tr