Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127522 Incident Date: Aug, 27 2007
Consumer's City: CORPUS CHRISTI Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA18N32S Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 dodge ram 1500. my dash has developed a large crack that runs vertically from the front to back on the passenger side along side where the airbag is. i consider this not only a factory defect, but also a potential safety concern. should the air bag go off there is the potential that the dash fragments could go airborne and cause personal injury to the occupants. i have seen numerous complaints posted regarding this issue, and am pleased to know that i am not the only one experiencing this. it certainly appears to me that this is an issue that merits a recall. i have contacted dodges customer service department and they have neither confirmed nor denied that there is a problem. they however have offered to replace the dash, with a $200 deductible attached. it is my understanding that there is a nation wide back order on these dashes. this in itself tells me that there is major problem. *tr