Consumer Complaint Detail

ACURA / TL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127536 Incident Date: Oct, 23 2007
Consumer's City: KENNEWICK Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA56692A Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 acura 3.2tl. while driving at an unknown speed, the gear shifted into neutral. the contact almost crashed into another vehicle. she received a recall notice for nhtsa campaign id number 04v176000 (power train:automatic transmission). she took the vehicle to the dealer and they stated that it was repaired incorrectly before, therefore, they would replace the transmission for free. the dealer kept the vehicle for four weeks, but did not make any repairs because the parts were taking a long time to order. they would not return the contact's phone calls. the dealer still has possession of the vehicle. she notified the manufacturer, but they would not call her back as well. the powertrain was unknown. the current and failure mileages were 82,188.