Consumer Complaint Detail

PONTIAC / SOLSTICE / 2008

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127650 Incident Date: Nov, 20 2007
Consumer's City: CHAPEL HILL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SOLSTICE Model Year: 2008
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2MF35X18Y Date added to File: May, 23 2021
Date Complaint Received: Nov, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 13 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This complaint is identical to one already filed with the nhtsa, representing a potentially hazardous safety issue. while backing out of the garage from a cold start in my new pontiac solstice gxp delivered only one week earlier (mileage at one week=200), the brakes failed with the car in reverse and the car continued to roll backward (fortunately without power applied down a slightly inclined driveway. when put into drive, the brakes responded. later in the day, from a cold start, the brakes failed again momentarily while pulling out in drive. the dealer service department was very responsive and diagnosed a failure of the valve in the master brake cylinder that allows pressure to build up in the hydraulic lines. the part is on national back order as a stac order. i was told that no spare parts have yet been stocked to fix this problem anywhere in the country. the dealership put me immediately in a rental vehicle at gm's expense until the part comes in, which could be "2 days, 2 weeks, or 2 months" as the service manager said. could this be a manufacturer's defect present in all brake master cylinders, perhaps outsourced, delivered to the solstice gxp assembly line in delaware? *tr