Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127656 Incident Date: Aug, 03 2007
Consumer's City: PAWLING Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA22C24S Date added to File: May, 23 2021
Date Complaint Received: Nov, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) we were packing our car to return home from vacation. i used my key fob to remotely open the power hatch. we had no prior problems with the hatch. (2) the hatch rose to the top but did not catch. we attempted several times more using the key fob, depressing the inside power hatch button, and opening it manually, but the same thing happened each time. we obviously had to store things in the back so we held it open manually. upon returning home, we tried to hold it open using a lacrosse stick, but that stick slipped and the door began closing. it did not stop when it approached my wife and worse continued to close after she pushed back on it. luckily, we she was able to get out of the way. (3) we are taking it to a dealership this week. it does not open more than 1/2 way now. *tr