Consumer Complaint Detail

MERCEDES BENZ / ML500 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127688 Incident Date: Nov, 20 2007
Consumer's City: JERSEY CITY Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML500 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:air suspension system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGBB75E96A Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 15 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The electronic airmatic suspension system is malfunctioning for the second time in a year! when this happens the vechile is undriveable because the front end falls on the front wheels. *tr can you beleive i paid extra dollars for this option and it appears that this will be an ongoing problem and i beleive the problem will never be resolved. i can see myself in another 5000 or 6000 miles experiencing the same problem! i beleive from past experience with mercedes benz the electronic airmatic suspenion will never work properly and the car should be declared a lemon for the following documented reason! i own a 1963 mercedes benz 300se with the old mercedes benz hydrolic version of the airmatic suspension and it always broken. that was 43 years ago and the crafted thinkers at mercedes benz have not resolved the problem yet! when i bought the vechile the salesman assured me that they had worked out all the problems with the airmatic suspension and i had nothing to worry about! if that's the case! why is my car in the garage and i have no vechile to drive until my service appoinment this wednesday comming up. mercedes benz offers a $70,000 truck with a nighmare electronic suspension for an option that does not work that you paid extra money for. what a joke? i really think they should replace the vechile. this problem will never be resolved! all i,m gonna get from mercedes benz is we will fix the problem sir! don't worry! the big question who will pay the cost of the repair of this problem when my warranty ends if i keep this vechile! it's not fair!