Consumer Complaint Detail

FORD / MUSTANG / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127696 Incident Date: Nov, 09 2007
Consumer's City: KISSIMMEE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZVFT82H175 Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2007 mustang gt equipped with the 5rss5 automatic transmission. "whining" sound coming from the transmission when in 2nd gear after it has reached operating temperature. service advisor advised that its normal and no service is required even without mechanic to inspect the problem. advisor did not write up service ticket. later discovered a fellow owner had same problem and it found that the 2nd gear clutch was faulty and was rubbing the case from the inside causing the whining sound. case was replaced and sound was gone. another incident was discovered, and owner stated it led to complete failure due to metal particles circulating in the system destroying the other gears after prolonged use. *tr