Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007127697 Incident Date: Nov, 07 2007
Consumer's City: OLNEY Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9BWFL61J744 Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was taking a short trip to pick me up from work in our 2004 vw golf, when the clutch failed suddenly at a traffic light. she was able to continue, but the clutch was failing to fully disengage. fortunately, she was on surface streets and did not have to drive at highway speeds. we limped home and requested to have the vehicle towed to a vw service center. the service center indicated that the clutch failure was due to wear and was not a warranty item. we had no indications of impending failure (slippage, difficulty putting in gear, vibrations, strange noises, etc.) and my wife and i are both experienced users of manual transmissions. the service center made the repairs (total cost over $1900) and we have resumed using the vehicle. *tr