Consumer Complaint Detail

FORD / CONTOUR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 901020714 Incident Date: Dec, 31 1900
Consumer's City: ROMEOVILLE Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP6637XK Date added to File: May, 23 2021
Date Complaint Received: May, 09 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer received a recall letter regarding the instrument panel for the 1999 ford contour. the consumer's vehicle started having problems with the instrument panel after the recall had expired.*mr the vehicle was taken to the dealer who determined that the entire dashboard had warped. the consumer presented the recall notice but was told that her vehicle was not included in the recall. the manufacturer was contacted and agree to pay 80% of the repair cost but the consumer declined service. the consumer felt that ford should pay 100% of the replacement cost (customer satisfaction program 01b78). *nm