Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 901041540 | Incident Date: Dec, 31 1900 |
| Consumer's City: SANTA ROSA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:master cylinder |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W4VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 15 2005 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle was serviced for recall parts consumer was told that the master cylinder need to be replaced because it was leaking. it took the service manager days before he serviced vehicle and never returned the consumer phone calls. *ts the consumer received a customer satisfaction program in the mail regarding the electronic traction control. the consumer was told the parts were not available and was then told the master cylinder was leaking. the consumer stated the dealer never mentioned if the electronic traction control was replaced. the consumer received a second opinion regarding the master cylinder and was told it was not leaking. *jb |