Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 901044317 Incident Date: Dec, 31 1900
Consumer's City: FREMONT Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 12 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 mercury cougar engine hesitates, losses power and bucks when attempting to accelerate. *ts the consumer took the vehicle to the dealer after having the vehicle for 4 days, they still had not made a determination as to what was causing the engine to hesitate. the consumer took the vehicle to a local mechanic and was told the catalytic converter needed to be replaced, however after the replacement the problem continued. the consumer took it back to the mechanic and the inlet manifold runner control was replaced, but that did not resolve the problem either. the consumer took it back again and was told they had no clue as to what the problem was. after doing some research , the consumer came across a bulletin which described the problem he was experiencing and a resolution, which was a defect in the fuel delivery module. the consumer discovered the vehicle identification number was not included in the program.*jb