Was Vehicle Towed:
- |
Description of the Complaints:
Tire failure 8-21-91, 302 miles, 26 psi, right rear, flat tire in parking lot. mitchell tire service in anaheim ca put air in tire & discover a pin hole leak in sidewall. he then dismounted tire to look for hole inside tire. no hole found inside tire, & told me the belt was seperating. he told me that since it was a sport ute, it was not covered under firestones warranty, i had to purchase another tire. i managed to get firestone factory to pay me back for failed tire. tire failure #2, 1-11-92, 4,000 miles, 32 psi, left rear, tire flat in driveway. firestone dealer in el toro, ca put air in the tire & discovered a pin hole leak. he said i had to purchase another tire since it wasn't covered by warranty. i tried to get firestone factory to replace tire, but they refused. so i purchased a goodyear wrangler. tire failure #3, 1-25-92, 7,912 miles, 32 psi, left rear, tire started to vibrate on south bound 5 freeway in irvine. mark c bloom, in el toro, ca spun the tire up on their balancing machine, & then advised me that the tire was severely out of round, a condition caused by the tire starting to seperate, so i purchased a goodyear wrangler. i still have the original fr480 spare. the first two letters of the dot code are w2. the (3) fr480 tires that failed may have had same designation, but i don't know for sure. note: i have had no problems with goodyear tires on any of the (3) sets i have purchased! note: as i listened to jacques nassers testimony, something was mentioned which jarred my memory. rep billy tauzin asked him about hotline document# 71 pg# 3 dated 8-19-96, which stated that a ford dealer had 16 explorers he couldnt balance the tires on. well, i had the same problem! mills ford rebalanced my tires at least 3 times in the first 3000 miles. but it didnt help however, after the failed firestone tires were replaced. the balancing problem went away. *ak( dot number: unknown tire size: p225/70r15 )
|