Consumer Complaint Detail

BMW / 850I / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 992098792 Incident Date: Jan, 31 1992
Consumer's City: SANTA ROSA Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: 850I Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAEG1314MC Date added to File: May, 16 2021
Date Complaint Received: Aug, 28 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2091
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Both headlight adjustment mechaisms have repeatedly failed. this is an ongoing complaint with bmw 8 series owners. when the adjustment mechanism fails the headlight buckets point downwards so that the amount of road visible to the driver is 25 feet or less. bmw has a "fix" for this which consists of "peening" a plastic adjustment wheel to the adjustment shaft. this usually fails within several thousand miles. bmw then says to buy a new headlight bucket... $4-500 to fix a $2.00 part. sometime, or maybe it ha already happend this is going to cause a major accident or a pedestrian fatality due to the fact that the lights are not projecting far enough for a driver to see a reasonable distance down the highway. i have contacted bmw and have yet to recive the courtesy of a return call. please respond to this complaint with what action that you might be taking regarding this matter.*ak