Consumer Complaint Detail

FLEETWOOD / TERRY / 1996

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 995045371 Incident Date: Nov, 19 1995
Consumer's City: TEMECULA Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: FLEETWOOD ENTERPRISES, INC.
Model Name: TERRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4S7NT9K03TC Date added to File: May, 16 2021
Date Complaint Received: Aug, 14 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The sliding floor in the entry of the motorhome is operated by a switch that is easily operated by a small child while standing on the entry steps. we have experienced a incident where a 32 month old child was ejected from our stationary motor home, suffering head trauma. fleetwood does not want to address this problem and has not reported our incident to nhtsa, in direct violation of law. also, they have not provided an adequate and acceptable fix to this problem. we believe that every fleetwood product with the sliding floorboard should be equipped with a switch that cannot be operated by a child while standing on the entry steps. fleetwood's deliberate ignoring of this problem is unacceptable. for further explanation, contact me. i have correspondance and photos describing the defect and fleetwood's attempt to hide the problem.