Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 995075873 Incident Date: Jan, 31 1995
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWTD81H8SM Date added to File: May, 25 2021
Date Complaint Received: Jul, 22 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dozen power window regulator and motor failures since new. first one at 4,373 miles. about once every six months on average i have to deal with the window falling into the door or getting stuck up. i've paid through the nose to get these repaired. i've tallied quite a bit of similar and identical incidents of this problem, in other models as well, and i think it's about time vw is forced to do something about it. they've dupped thousands of owners on this problem and their claim that the warranty is expired shouldn't be accepted anymore, especially if the failures occured under warranty and then continually break afterward. the nhtsa ought to help all the owners file a class action suit on behalf of the owners to compensate them for their troubles and frustrations. leaving your car at a dealership isn't exactly convenient, and having to do it repeatedly for the same problem should be unacceptable to the industry and the industry regulators (you). my family also owns a 1986 honda accord with 190,000 on it and not once in 15 years has any of its window regulators or motors failed. vw jetta's aren't the only model susceptable to this failure, passats and even the new beetle have identical failures for many years, i just researched it on your own site. add up the complaints and you'll find there's significant reason to actually do something about it for the owners and ample reason to fine vw and force them to acknowledge their failures by reimbursing the people who keep them in business, their customers. thank you. todd callahan