Consumer Complaint Detail

MERCURY / TRACER / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 995082848 Incident Date: May, 31 1995
Consumer's City: ROCHESTER Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TRACER Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3MARM10J0RR Date added to File: May, 16 2021
Date Complaint Received: Oct, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1994
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The air bag light on the dash board blinks 3-2 while driving. it has done this since the car was brand new. i am the original owner. i have brought the car in several times per year with the blinking light. the service department at cortese either could not reproduce the problem. it does come and go. it is more on than off. the air bag assembly was replaced twice. that did not fix the problem. i was told to bring the car in while the light was blinking and not to turn the car off. i did that. it was confirmed yes the light blinks 3-2. i left the car for an entire week in july of 2001. on the way home from cortese after the car was "repaired" the air bag light started to blink on the way home. i am getting the run around about fixing the problem. the factory was contacted 3 years ago when i sent my father to the dealer. i was told that cortese contacted the manufactures over this summer to get the problem fixed. they were unable to fix the problem in august due to needing a part. now i am being met with it is out of warrenty. i had a 7/70k warenty which does expire noveberof this yearsince the car was brand new.. since this has been an on going saftey issue , i think i have been overly patient with rectifying this defect. i called the nys attorney generals office. the lemon law does not apply as the car in now more than 4 years old. i was refered to your organization. help!!!!!!*ak