Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 996084303 Incident Date: Oct, 14 1996
Consumer's City: WEST PALM BEACH Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM65L3TK Date added to File: May, 23 2021
Date Complaint Received: May, 27 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have had a problem with this car since we bought it. first it was the driveshaft while we were traveling then it was the paint starting to crack, then it was the power steering going out when it was raining. dealership had no idea what was wrong. just found out when my husband took a/c switch out that it was burned. called dealership when it first happenned even though we still had an extended warranty and wanted money out of us. we couldn't afford it. please see if any of these are defects to where a dealer in west palm beach can correct the problem at no cost. our warranty has expired at 60,000 miles. car still vibrates and we have no a/c and it is hot here in florida. we would also like to get the paint taken care of us they knew about it from the beginning when we bought the car. along with the power steering going out. they said nothing was wrong. this was jim hayes ford in harrisburg, il. we now live in florida so if you can help us solve these problems it would be greatly appreciated. thanking you in advance. jeanette prather please e-mail anything you have to jprath6@bellsouth.net. *ak