Consumer Complaint Detail

DODGE / RAM 2500 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 996087084 Incident Date: Sep, 14 1996
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23C5TM Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dealership and chrysler have acknowledged that this is a known fault and a technical service bulletin has been filed with nhtsa yet they refuse to resolve the problem citing that the vehicle has been modified with an aftermarket lift kit. i have been in contact with one other dodge vehicle owner with the same problem. his name is richard hardy (714) 964-0483. he has also been denied warranty work. he, along with a local suspension shop have worked to identify the problem with the brakes and suspension. unable to locate the problem, he submitted to dodge's demoands of removing the lift kit ( this is a difficult 6 hour process). the problem still existed when the lift kit was removed. when the vehicle was returned to mr. hardy after the warranty work was completed it still exhibits the same problem. as this is a known problem and existed prior to the installation of the lift kit, i have refused to remove my lift kit as it has no bearing on remedying the problem. i am appealing to you to help me resolve this issue. *ak