Consumer Complaint Detail

FORD / MUSTANG / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 996089091 Incident Date: Jan, 30 1996
Consumer's City: PALM BEACH GARDENS Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FABP41A5KF Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1994
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car was parked in the parking lot at place of employment on 1/31/96. approximately 10 minutes later i was informed that the car was on fire in the parking lot. the fire completely consumed the engine compartment and interior dashboard area. the palm beach gardens fire department arrived to extinguish the fire, however the car was totaled due to the extensive damage. the fire department incident report indicated that the fire was caused by a faulty ignition relay. the car was removed by a towing service and delivered to a junk yard. a total of $100 was provided for the car for used parts. there was no insurance coverage for this incident. on sept. 1996, we received a safety recal notice from the ford motor co. stating that 1988-93 model mustangs could experience a short circut in the ignition switch leading to overheating and possibly fire. we have attempted several times to contact ford motor co. but have received no supporting responce. also, the dispute settlement board has been contacted, but indicated that our application does not fall within the jurisdiction of the board. we have a copy of the fire report and photos of the vehicle. please advise.