Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 996309991 | Incident Date: Nov, 25 1996 |
| Consumer's City: NEWTON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP54L9TB | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 26 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 01 1995 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I just returned from a family trip and on a routine under the hood inspection i discovered to my horror that the right strut tower on my 1996 chrysler minivan had rusted right through and was holding the entire weight of the vehicle by a thread. i quickly looked at the internet to see if this was a recurring problem and found that thousands of other chrysler minivan owners have the same problem. considering that there are millions of these mini vans on the road this problem must affect tens of thousands of minivans . i'm horrified at the lack of attention this problem has received from chrysler and the nhtsa because if a strut fails in this way while traveling at high speed on a highway the consequences can be catastrophic , with loss of steering, going off the road, crashing into other cars and rollover resulting into multiple fatalities. this is a vast problem with all chrysler minivans from1996-2000 and beyond . i call on nhtsa to issue a warning to all owners of chrysler minivans and to force chrysler to fix this problem which is clearly a design defect that affects the safety of this vehicle. i discovered that not even the chrysler dealers have been told about this even though chrysler has issued a technical bulletin tsb-23-044-02. *ak |