Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997020898 Incident Date: Apr, 01 1997
Consumer's City: JAMESTOWN Consumer's State: ND
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E9VZ Date added to File: May, 23 2021
Date Complaint Received: May, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 ford explorer lower ball joints on explorer, both sides, left and right, had a clunk when going over dips in road. ford did not find the problem. the problem was there from new, i have 57,000 miles on the explorer. the problem was found at firestone when rotating the tires and getting ready for a front end alinement. i was told that the ball joints were bad on both sides . nothing has been done. i talked to ford, they say the warranty is gone and will do nothing, but will turn it over to the engineers