Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997032197 Incident Date: Sep, 30 1997
Consumer's City: SAN JUAN BAUTISTA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23D3VM Date added to File: May, 25 2021
Date Complaint Received: Feb, 22 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission failed to shift correctly under normal driving circumstances. vehicle was still under warranty so we took it to wester dodge in seaside, ca for repair. service dept changed the valve body, wasn't at seals had internally failed. replaced the whole transmission. two years later same problem arises at this time vehicle warranty is up. dodge dealer refuses to repair and warrant problem. took truck to certified transmission in gilroy, ca . they found that the seals were bad in transmission and broken bell housing and overdrive housing bolt holes were stripped. *ak