Consumer Complaint Detail

FORD / ESCORT / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997061270 Incident Date: Aug, 31 1997
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FASP11J5TW Date added to File: May, 25 2021
Date Complaint Received: Dec, 14 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Speedometer became erratic, displayed wrong speed, at between 20000 - 30000 miles. had dealer replace under warranty. new speedometer is doing same erratic behaviour at 90000 - 100000 miles. this is extreme safety hazard. can not determine safe speed while on highway. this is obviously defective design, since two manufacturer provided speedometers have failed in identical manner. safety concern!! contacted ford motor customer assistance center @ 1-800-392-3673. they will not listen or replace defective designed equipment. *ak