Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1997

Components - Details
NHTSA Complaint Number: 997071548	Incident Date: Jul, 15 1997
Consumer's City: BLOOMINGDALE	Consumer's State: IL
Vehicle Transmission Type:	Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER	Model Year: 1997
Vehicle Involved in a Crash: No	Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 4M2DU55P3VU	Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2006	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: -
Was Original Owner: No	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Both rear door latches can not be released from inside vehicle. first right rear failed and about six months later left rear failed. necessary to roll down windows to reach outside for door handle or have front seat passenger get out and open rear door. child proof locks checked and verified selected to normal operating position. have never selected child lock out position as we do not have any children. have been told many ford explorer owners have experienced same problem. this is potentially a serious situation if rear set passengers are unable open their doors without the aid of others. i have no idea what it will cost to have this repaired as i haven't been to a dealer yet. *jb