Consumer Complaint Detail

MERCURY / COUGAR / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997073655 Incident Date: Aug, 25 1997
Consumer's City: CONCORD Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEPM6242PH Date added to File: May, 25 2021
Date Complaint Received: Jun, 22 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1993
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The head gasket on a 1993 mercury cougar 3.8 liter v6 failed at 66999 miles on 8/20/97 past the warrenty period. as a result of the failure, damage to the engine heads also occurred requiring machining and repair total repair cost was $1,548.65 which included the following: head repair, head gasket replacement, coolant replacement, spark plug replacement, thermostat replacement, various gasket replacement, drive belt replacement, o2 sensor replacement, and other minor repairs. repairs took 7 days to complete. dealer would not cover cost of repair under warrenty. ford was also contacted at that time but said there was not a generic problem and would not reimburse me for the cost of repairs. *ak